FAQ &
Policies
1
The earlier booked, the better!
All dining experiences listed on the SERVICES tab must be booked with a 70% deposit and paid for at least 14 days in advance to ensure adequate planning and material sourcing. If an exception is made for an event that takes place in less than 2 weeks, a rush service fee of $300 is added to the total balance of the service.
2
All Bookings are through site
No sales from new clients will be conducted through direct messaging or text. Please schedule a virtual consultation by completing the form at the bottom of the SERVICES page. Once completed, an email will be sent within 24-48 hours with a link to schedule the consultation. This is to ensure both parties are fully informed of the client's request for service and to get all of the questions answered in one sitting.
3
What happens during the consultation?
After completing the "Book a Consultation" form at the bottom of the SERVICES page, Chef Brook-Lynn will reach out via email to schedule a consultation call. This call goes over all of the details of the event, including the type of event you are having, the estimated number of guests, and the expectations of the service. This is a detailed call that typically lasts about 30 minutes.
3
What happens after the consultation?
After the consultation, a menu is sent via email for approval. An invoice is then created with a copy of the contract, and it will be sent to you via email. The service will be considered booked once the contract has been virtually signed and a deposit is made.
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A 70% deposit of the total balance for the services is due at least 2 weeks before the event date.
The remaining 30% balance is due on the event date.
